Refund policy

Returns & Exchanges

You have 30 days from the date your order is delivered to request a return or exchange. Once your return or exchange is approved, you have an additional 30 days to send the item(s) back to us.

To be eligible for a return or exchange, items must be in the same condition in which they were received, unworn and unused. Items that are returned damaged due to insufficient packaging may not be eligible for a refund or exchange. Proof of purchase is also required.

Return & Exchange Fees — Orders Placed On or After October 1, 2026

Returns: We will provide you with a prepaid return shipping label. The cost of the return shipping label will be deducted from your refund. The amount deducted will be based on the actual cost of the return shipping label.

Exchanges: A $8 restocking fee must be paid as part of the exchange process.

These fees do not apply if you received an item that is defective, damaged, or incorrect due to an error on our part. 

For international customers, or for orders delivered outside of the United States, the $8 restocking fee does not apply. International customers are responsible for all return or exchange shipping costs. We are unable to provide prepaid shipping labels for international returns or exchanges.

How to Start a Return or Exchange

To request a return or exchange, contact us at kamaruclothing@gmail.com.

If your request is accepted, we will provide a prepaid return shipping label along with instructions on how and where to send your package.

Items sent back to us without first requesting a return or exchange will not be accepted.

If we do not receive your item(s) within 30 days of your approved return or exchange request, the request will be canceled and the item(s) will no longer be eligible for return or exchange.

Damages & Issues

Please inspect your order upon receiving it. If your item is defective, damaged, or you received the wrong item, please contact us immediately so we can evaluate the issue and make it right.

If we determine that the item was defective, damaged upon arrival, or incorrect due to an error on our part, you will not be responsible for return shipping or exchange fees.

Refunds

Once we receive and inspect your return, we will notify you whether your refund has been approved.

If approved, your refund, minus the actual cost of the prepaid return shipping label, will be issued automatically to your original payment method within 10 business days.

Please remember that it may take additional time for your bank or credit card company to process and post the refund.

If more than 15 business days have passed since we approved your return, please contact us at kamaruclothing@gmail.com