FAQS
Q: How do I care for my hoodie/robe/pants?
A: Hand-wash clothing in cool water with regular detergent, hang to dry & iron on the lowest setting if needed. We also recommend to wash before wearing!
*Please understand that this material is very fragile and it is easy to poke holes, snag, and rip. Please handle with care! If clothing does get damaged from wearing, please reach out and we will try our best to fix it for you:)*
Q: How long will it take for my order to get delivered?
A: All regular pieces will be shipped within 1-5 days of ordering. Any custom orders will have a processing time of 3-6 weeks (delivers in 2-5 business days with USPS Ground Advantage shipping)
Q: What is the return policy?
A: You have 30 days from the day of delivery to request a return on your order. From the day you request, you have an additional 30 days to send it back to us. Once received, undamaged, a full refund will be issued. If we do not receive the returned item(s) within that time period, we will cancel the return and you will no longer be eligible for a refund.
Q: What happens if something is damaged?
A: If a piece of clothing is damaged upon arrival, please contact us through email so we can resolve the issue! (kamaruclothing@gmail.com)
Q: What are your sizes?
A: Size chart listed in menu
Q: I'm not sure how anything will look on me, can I see a size reference?
A: The monthly "highlight" stories on our instagram shows many of our supporters rocking their Kamaru Clothing. These stories can help you see how our clothing fits other people! If you have any concerns before ordering, don't hesitate to reach out
Q: Do you make clothing for men?
A: All of our clothing is unisex! Most of our clothing is meant to fit oversized, so we are able to cater to the larger and taller people as well :)
Q: How do your patch work harem pants fit?
A: We designed our pants to range in size. The pants have an elastic waistband, an adjustable drawstring and elastic ankle cuffs, which allows them to have a universal fit! For reference, the smaller pant size fits a 5'2" 120 lb girl and a 5'10" 175 lb man comfortably, the larger size would mostly likely be too large for the both of them.
Q: Where is my clothing manufactured?
A: All hoodies, robes and pants that are included in our regular restocks are sewn by our manufacturer in China, unless specified that they are made by us. All custom orders are handmade in New York, by us (Kelly & Kate).
Q: I don't want the fringe on the sleeves of my hoodie, what should I do?
A: Before or after you place your order, you can reach out to us about shortening or cutting the fringe completely. There is also a video posted to our Instagram showing how you can do this yourself!
Q: What material are my pieces made of?
A: Pashmina hoodies: 100% viscose
Patchwork Harem Pants: 100% polyester
Kamaru Hoodies (thicker): 100% polyester
Patchwork Shorts: 100% polyester
Kamarobes: 100% viscose/faux rabbit fur