FAQS
Q: How do I care for my hoodie/robe/pants?
A: Hand-wash clothing in cool water with regular detergent, hang to dry & iron on the lowest setting if needed. It is recommend to wash before wearing!
*Please understand that this material is very fragile and it is easy to poke holes, snag, and rip. Please handle with care! If clothing does get damaged from wearing, please reach out and we will try our best to fix it for you:)*
Q: How long will it take for my order to get delivered?
A: All regular pieces will be shipped within 1-5 days of ordering. Any custom orders will have a processing time of 3-6 weeks (delivers in 2-5 business days with USPS Ground Advantage shipping)
Q: What is the return policy?
A: You have 30 days from the day of delivery to request a return on your order. From the day you request, you have an additional 30 days to send it back to us. Once received, undamaged, a full refund will be issued. If we do not receive the returned item(s) within that time period, we will cancel the return and you will no longer be eligible for a refund.
Q: What happens if something is damaged?
A: If a piece of clothing is damaged upon arrival, please contact us through email so we can resolve the issue! (kamaruclothing@gmail.com)
Q: What are your sizes?
A: Refer to the size chart listed above in menu.
Q: I'm not sure how anything will look on me, can I see a size reference?
A: Many of our reviews provide size recommendations and you can also refer to our instagram highlights to see supporters in our pieces! You are also welcome to contact us by email or Instagram DM with any size questions.
Q: Do you make clothing for men?
A: All of our clothing is unisex! Most of our clothing is meant to fit oversized, so we are able to cater to the larger and taller people as well :)
Q: Where is my clothing manufactured?
A: All hoodies, robes and pants that are included in our regular restocks are sewn by our manufacturer in China, unless specified that they are made by us. All custom orders are handmade by us (Kelly & Kate).
Q: I don't want the fringe on the sleeves of my hoodie, what should I do?
A: After you place your order, feel free to reach out to us about shortening or removing the fringe completely. There is also a video posted to our Instagram showing how you can do this yourself!
Q: What material are my pieces made of?
A: Pashmina hoodies: 100% viscose
Patchwork Harem Pants: 80% polyester 20% viscose
Kamaru Hoodies (thicker): 80% polyester 20% viscose
Patchwork Shorts: 80% polyester 20% viscose
Kamarobes: 100% viscose/faux rabbit fur